27A Church St, Calne SN11 0HY, UK – 01249 822064
Decent selection of arts and crafts materials and general stationery items. If they haven't got it and can get it, they will! A reasonable range of (compatible) ink cartridges.
Lovely art shop with staff that are only too pleased to help.
The Space Centre, 6 Porte Marsh Rd, Calne SN11 9BW, UK – 0800 012 5502
Decent enough purchase experience but bit of a surprise when I got my phone bill. I bought a desk and filing draw modules from Elm. The person I spoke with was pleasant and helpful. The price was reasonable and the delivery time OK. The only problem being when I got my phone bill and found that my calls to Elm had all been charged at 60p/minute which not only made the price of the purchase about £20 higher but left a bad after-taste. However.... having emailed Elm expressing my frustration at this seemingly underhand tactic to add revenue through a back-door, a senior member of their management team immediately contacted me and was genuinely concerned to hear of my experience. He not only refunded my phone charges in full (unprompted) but also asked if he could have details of the calls and the charges so that they could go back to their Telecom provider and figure out why this is happening. He seemed genuinely very concerned and sincere in saying that they pay quite a bit of money for their phone service and do not receive any revenue from calls made to that number. Hopefully they may now have resolved that issue. Phone charges aside, I was very pleased with my purchase experience, including free delivery and very reasonable pricing to setup the furniture at destination if desired (which I did) Overall, very pleased - and impressed with the follow-through.
27a Church St, Calne SN11 0HY, UK – 01249 822064
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